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Good Dog Training Privacy Policy

 

Effective Date: [20 August 2025]

1. Introduction
Good Dog Training (“we,” “us,” “our”) is committed to protecting personal information in compliance with the Privacy Act 2020 (NZ) and, where applicable, GDPR. This policy explains how we collect, use, disclose, secure, and manage your personal data.

 

2. Scope & Purpose

  • Applies to all personal data collected from our clients, website visitors, and service participants.

  • Covers data used for our services, including Dog Club, Private Consults, and Board & Train.

  • Addresses integrations with platforms like Revelation Pets/Gingr and HubSpot.

  • Ensures individuals understand their privacy rights and how to correct or access their data.

 

3. What Personal Information We Collect
Depending on context, we may collect:

  • Contact data: name, email, phone, address.

  • Pet and owner details: pet names, breed, medical notes, emergency contacts.

  • Marketing consents and preferences via HubSpot on our website and Social Media platforms. 

  • Usage data: IP addresses, browser info, site visits (via cookies).
    Collection is limited to what is strictly necessary for service delivery or legal compliance (Privacy Act IPP 1–4, 9).

 

4. How We Collect Data

  • Directly from you through forms, bookings, consultations, or HubSpot-managed opt-in.

  • Automatically via cookies and analytics on our website.

  • From Revelation Pets/Gingr, where we act as controller using client-managed data.

 

5. Legal Basis & Purpose for Using Your Data
We process personal data for:

  • Delivering and managing training and daycare services.

  • Communicating booking confirmations, reminders, and account support.

  • Administering marketing (with verifiable consent via HubSpot).

  • Fulfilling legal obligations and responding to lawful requests.

  • Data profiling for service improvements and analytics.
    HubSpot tools support GDPR-compliant consent capture and management.

 

6. Sharing Your Personal Information
We may disclose data to:

  • Revelation Pets/Gingr, who act as data processors under strict security policies.

  • Service partners (e.g., insurers, vet referrals), but only with your consent or lawful basis.

  • Authorities if required under law, or in response to legal processes.

  • Overseas entities only with comparable safeguards in place.

 

7. Data Security & Retention
We implement strong protections, including:

  • Encryption in transit and secure storage.

  • Access control protocols and audits.

  • Retention limited to necessary periods; marketing data is deleted upon opt‑out

  • Breach notifications in line with Privacy Act requirements.

 

8. Your Rights
Under NZ law and/or GDPR, you can:

  • Request access or correction of your data.

  • Withdraw consent or opt out of marketing anytime.

  • Ask to delete your data, except as needed for legal compliance.

  • Lodge privacy complaints with us or the New Zealand Privacy Commissioner.

 

9. Cookies & Tracking
We use cookies to improve site performance and user experience. HubSpot’s cookie banner ensures compliance with GDPR requirements for EU visitors.

 

10. Privacy by Design
We follow Privacy by Design principles by:

  • Limiting data collection to essential purposes.

  • Embedding privacy in system design.

  • Maintaining transparency about data practices.

  • Ensuring end-to-end data protection throughout the data lifecycle.

 

11. Changes to This Policy
We may update this policy periodically—the Effective Date will reflect revisions. Continued use of our services indicates acceptance of these changes.

 

12. Contact Us
For privacy inquiries or requests, contact us at:
Email: Info@gooddogtraining.co.nz
Address: 1452 Dairy Flat Highway, Dairy Flat, Auckland 0632

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